Kelly Tracey
Kelly Tracey, General Manager
Vantage Fuels Pty Ltd trading as Bowser Bean
I am a seasoned HR practitioner with a robust background in operations, specialising in leveraging the power of people to drive organizational success. With over 20 of experience in the franchising and hospitality sectors, I have consistently demonstrated the ability to align human resources strategies with business objectives, resulting in enhanced performance and employee engagement.
Throughout my career, I have cultivated a deep understanding of the unique challenges and opportunities within the franchising and hospitality industries. My ability to foster a culture of collaboration and accountability has been instrumental in driving results, ensuring that teams are not only well-equipped to meet operational demands but are also motivated to exceed them.
Most recently, moving into the Fuel Industry where I currently serve as General Manager at Vantage Fuels, more commonly known as Bowser Bean. Here, I use my knowledge and experience of Food & Beverage to enhance our Café offer that is partnered with our fuel and convenience model to ensure a sustainable business model for years to come. Within this role, I have applied my HR expertise to optimise workforce performance and enhance customer satisfaction. I have successfully implemented strategic HR initiatives that improved employee retention rates and streamlined operational processes. My commitment to creating a positive work environment has led to significant improvements in team morale, engagement, and productivity, demonstrating my belief that people are the most valuable asset of any organisation.
I use data-driven insights to inform HR strategies and operational decisions. Identifying talent gaps, developing training programs, and fostering leadership development, all while maintaining a keen focus on achieving measurable results and bottom line profitability.
With a proven track record of success and a genuine passion for empowering individuals, I am dedicated to harnessing the potential of people to achieve exceptional business outcomes.
Caroline Rowan
Caroline Rowan, Convenience Retail Expert
In 2024, SuperValu Portstewart won the highly coveted NACS Convenience Retailer of the Year Award and Musgrave Company Owned stores won the Retail Industry Award for Convenience Retailer of the Year. With over 20 years’ experience working in roles across retail and wholesale for both the convenience symbol groups and a leading multiple, Caroline has a wealth of knowledge in the sector.
Sergio Padilla Navarro
Sergio Padilla Navarro, Global Networks Director
FEMSA
With over 15 years of experience in Retail Transformation and Strategic Planning, Sergio is a results-driven leader dedicated to empowering teams and fostering innovation. He champions the power of collaboration, data-driven decision-making, and the continuous enhancement of value propositions as key drivers of organizational excellence and sustainable competitive advantage. Sergio is convinced that any successful Strategy is a learning journey that starts with a strong customer-centric belief.