Roy Austin
Roy Austin, Director, Director, Information Technology
Graham Enterprise, Inc.
Roy Austin, IT Director for Graham Enterprise, Inc., is responsible for Technology applications & operations in the organization’s Corporate and Retail business units.
Graham Enterprise, Inc. was in the midst of a major rebranding campaign of their legacy convenience store and car wash brands to the newly create Trio brand when Roy joined the team, which was an intriguing challenge to jump right in the middle of. The campaign has a focus on unified branding, a great new food service program including fresh and take-and-bake pizza, tunnel car washes and of course, the fantastic customer service that the Graham family is known for.
Prior to joining Graham Enterprise, Inc. in November of 2024, Roy was Director of IT Solution Delivery for Global Retail at Calgary, Alberta-based Parkland Corporation and was responsible for POS and BOS applications across Parkland’s vast estate of retail locations in 27 countries.
Roy worked in various roles for Kroger’s Technology division for over 20 years. During those years, he supported their various convenience store chains which were sold to EG Group in 2018.
With the EG Group acquisition of Kroger’s convenience store assets, he was named Head of Applications for the newly formed EG America. Roy was responsible for helping to lead the technological decoupling efforts from Kroger’s systems, as well as integrating EG Group’s other acquisitions (from 800 to 1200 stores) before departing in 2020.
His experiences in convenience store technologies are:
- Retail POS Deployment/Support – NCR RPOS, Gilbarco Passport, Verifone Commander, Bulloch, Artisoft POS, RapidRMS
- QSR POS Deployment/Support – NCR RPOS/Aloha/KPS, Subway, Charleys Philly Steaks, Dairy Queen, Taco Bell, Arby’s, Burger King
- Major Oil Brand Integrations – BP, Shell, ExxonMobil, ConocoPhillips, Sinclair, Cenex, Arco, Marathon, Valero, Chevron
- Loyalty – PDI Excentus, P97, KRS/Ignite Retail Technology, Artisoft SpeedPay, Major Oil Proprietary
- Mobile – P97, Zipline, Photon, Artisoft
- ERP Systems – PDI Enterprise & Envoy, SSCS, Dynamics GP, Eurodata
Laura Aufleger
Laura Aufleger, President
OnCue
Laura Griffith Aufleger was born and raised in Stillwater. Laura started working in OnCue stores at 15. Laura graduated with a journalism degree from the University of Oklahoma with an emphasis in advertising and a Spanish Minor. Prior to returning to OnCue, she was a Vice President at Direct Development, a commercial real estate development company in Dallas. She also worked for Ackerman McQueen in OKC and The Richards Group in Dallas.
In recognition of her hard work locally and in the industry, Laura has received the Top Women in Convenience Award, the Journal Record’s Achievers Under 40, Convenience Store Decisions 40 Under 40 Leaders to Watch and more. She is also a graduate of Leadership Oklahoma Class 34 and a member of the OKC chapter of the Young Presidents’ Organization.
Laura's generosity and compassion for others has ushered OnCue into a new era of community engagement. In December of 2022, Laura led the way for OnCue’s record-breaking $1 million dollar donation to the Stillwater Medical Foundation. The funds brought to life the OnCue Neonatal Intensive Care Unit in Stillwater, which now provides critical care for newborns while helping families stay closer to home.
Laura is an advocate for Big Brothers Big Sisters, serving as a mentor for over a decade in the Stillwater, Norman, and Dallas communities, and served on the governing board for Big Brothers Big Sisters of Oklahoma. Laura currently serves on the Stillwater Medical Foundation Board of Directors. Laura is extremely active in her local schools, including being a member of the PTO and Homeroom Parent. Laura is also an active member of the National Association of Convenience Stores as well as the Pi Beta Phi Alumni Association, the OU Alumni Association, and Life Church Stillwater.
Laura and her husband have three children.
Kristina Anderson
Kristina Anderson, Chief Service Officer
Midwest Petroleum Company
Kristina manages the Human Resources, Training and Development, Maintenance, Construction, Petroleum Construction, transportation and IT Departments for Midwest Petroleum Company.
Karen Apple
Karen Apple, Electric Vehicle Program Manager
City of Phoenix
Karen Apple has over a decade of experience and knowledge in public policy issues and project management related to transportation and the environment. Karen joined the City of Phoenix Office of Sustainability, as the Electric Vehicle Program Manager in March 2020 and manages the planning and program development of projects that support the accelerated adoption of plug-in electric vehicles (EVs). This work includes: developing EV education and awareness initiatives, implementing the installation of charging stations for public, and City workplace and fleet use, implementing EV-ready building codes; coordinating with City departments to integrate EVs into the fleet, and continuing to collaborate with other local, regional, and state stakeholders and utility partners to increase EV adoption and decrease air quality emissions. Prior to joining the City of Phoenix Office of Sustainability, Karen served as a Project Manager/NEPA Planner with the City of Phoenix Aviation Department since 2005. Ms. Apple holds a Master of Environmental Planning from Arizona State University and a Bachelor of Science in Public Policy – Transportation from Indiana University’s School of Public and Environmental Affairs.
Hal Adams
Hal Adams, Former Director
OXXO USA
Throughout Hal’s 40 year career in the convenience and fuel retailing sector he has had Significant experience in all aspects of developing and operating best in class retailn organizations. Having started his retail career on the graveyard shift in a Stop n Go store in Ventura, California and subsequently assigned to various store and field management positions, he has kept an operator’s perspective throughout the years. After serving as the Chief Marketing Officer for Valero Energy’s retail holding company, he was key to taking that group to the public market in the spin to CST Brands and serving as President, Retail. Hal subsequently served as CEO for MAPCO Express.
Hal earned a BA degree in Business Economics at the University of California, Santa Barbara and an MBA with a concentration in Leadership at the University of Texas, San Antonio. He also completed the Stanford Executive Program at the Graduate School of Business of Stanford University.
He lives with his wife, Carolyn in San Antonio, Texas. Hal and Carolyn have two adult children and two granddogs, but are looking forward to being grandparents (to a human) for the first time this spring.
Luis Ackerman
Luis Ackerman, Vice President of Technology
The Spinx Company
Luis Ackerman is the Vice President of Technology at The Spinx Company and has been a key member of the executive leadership team since 2017. With a focus on aligning technology with business objectives, he has led initiatives that improve operational efficiency, enhance security, and elevate the customer experience. By developing a structured technology roadmap, Luis has streamlined workflows, reduced costs by expanding in-house capabilities, and leveraged automation to optimize retail operations.
A strong advocate for cybersecurity and data-driven decision-making, Luis has assembled a world-class security posture by integrating best-in-class solutions and fostering a security-first culture. Under his leadership, Spinx is developing a next-generation data modernization strategy, that will provide advanced analytics and insights to drive smarter business decisions. His strategic vision ensures that technology remains a competitive advantage, delivering measurable value across the organization.
Before joining Spinx, Luis spent 12 years as a managing partner and customer CTO, helping businesses across industries—including medical, retail, manufacturing, distribution, consulting, e-commerce, and entertainment—transform their IT landscapes. Luis holds a degree in Computer Science, along with multiple technical certifications, and continues to expand his expertise through executive leadership training and specialized technology programs. He is committed to driving innovation through technology and believes it is essential for any business to grow and maintain long-term success.
Outside of work, Luis enjoys spending time with his wife, kids, and friends. A passionate sports fan, he loves watching and playing whenever he gets the chance. He also has a deep appreciation for cars, music, and cooking.