Roy Austin
Roy Austin, Director, Director, Information Technology
Graham Enterprise, Inc.
Roy Austin, IT Director for Graham Enterprise, Inc., is responsible for Technology applications & operations in the organization’s Corporate and Retail business units.
Graham Enterprise, Inc. was in the midst of a major rebranding campaign of their legacy convenience store and car wash brands to the newly create Trio brand when Roy joined the team, which was an intriguing challenge to jump right in the middle of. The campaign has a focus on unified branding, a great new food service program including fresh and take-and-bake pizza, tunnel car washes and of course, the fantastic customer service that the Graham family is known for.
Prior to joining Graham Enterprise, Inc. in November of 2024, Roy was Director of IT Solution Delivery for Global Retail at Calgary, Alberta-based Parkland Corporation and was responsible for POS and BOS applications across Parkland’s vast estate of retail locations in 27 countries.
Roy worked in various roles for Kroger’s Technology division for over 20 years. During those years, he supported their various convenience store chains which were sold to EG Group in 2018.
With the EG Group acquisition of Kroger’s convenience store assets, he was named Head of Applications for the newly formed EG America. Roy was responsible for helping to lead the technological decoupling efforts from Kroger’s systems, as well as integrating EG Group’s other acquisitions (from 800 to 1200 stores) before departing in 2020.
His experiences in convenience store technologies are:
- Retail POS Deployment/Support – NCR RPOS, Gilbarco Passport, Verifone Commander, Bulloch, Artisoft POS, RapidRMS
- QSR POS Deployment/Support – NCR RPOS/Aloha/KPS, Subway, Charleys Philly Steaks, Dairy Queen, Taco Bell, Arby’s, Burger King
- Major Oil Brand Integrations – BP, Shell, ExxonMobil, ConocoPhillips, Sinclair, Cenex, Arco, Marathon, Valero, Chevron
- Loyalty – PDI Excentus, P97, KRS/Ignite Retail Technology, Artisoft SpeedPay, Major Oil Proprietary
- Mobile – P97, Zipline, Photon, Artisoft
- ERP Systems – PDI Enterprise & Envoy, SSCS, Dynamics GP, Eurodata
Laura Aufleger
Laura Aufleger, President
OnCue
Laura Griffith Aufleger was born and raised in Stillwater. Laura started working in OnCue stores at 15. Laura graduated with a journalism degree from the University of Oklahoma with an emphasis in advertising and a Spanish Minor. Prior to returning to OnCue, she was a Vice President at Direct Development, a commercial real estate development company in Dallas. She also worked for Ackerman McQueen in OKC and The Richards Group in Dallas.
In recognition of her hard work locally and in the industry, Laura has received the Top Women in Convenience Award, the Journal Record’s Achievers Under 40, Convenience Store Decisions 40 Under 40 Leaders to Watch and more. She is also a graduate of Leadership Oklahoma Class 34 and a member of the OKC chapter of the Young Presidents’ Organization.
Laura's generosity and compassion for others has ushered OnCue into a new era of community engagement. In December of 2022, Laura led the way for OnCue’s record-breaking $1 million dollar donation to the Stillwater Medical Foundation. The funds brought to life the OnCue Neonatal Intensive Care Unit in Stillwater, which now provides critical care for newborns while helping families stay closer to home.
Laura is an advocate for Big Brothers Big Sisters, serving as a mentor for over a decade in the Stillwater, Norman, and Dallas communities, and served on the governing board for Big Brothers Big Sisters of Oklahoma. Laura currently serves on the Stillwater Medical Foundation Board of Directors. Laura is extremely active in her local schools, including being a member of the PTO and Homeroom Parent. Laura is also an active member of the National Association of Convenience Stores as well as the Pi Beta Phi Alumni Association, the OU Alumni Association, and Life Church Stillwater.
Laura and her husband have three children.
Laura Aufleger
Laura Aufleger, President
OnCue
Laura Griffith Aufleger was born and raised in Stillwater. Laura started working in OnCue stores at 15. Laura graduated with a journalism degree from the University of Oklahoma with an emphasis in advertising and a Spanish Minor. Prior to returning to OnCue, she was a Vice President at Direct Development, a commercial real estate development company in Dallas. She also worked for Ackerman McQueen in OKC and The Richards Group in Dallas.
In recognition of her hard work locally and in the industry, Laura has received the Top Women in Convenience Award, the Journal Record’s Achievers Under 40, Convenience Store Decisions 40 Under 40 Leaders to Watch and more. She is also a graduate of Leadership Oklahoma Class 34 and a member of the OKC chapter of the Young Presidents’ Organization.
Laura's generosity and compassion for others has ushered OnCue into a new era of community engagement. In December of 2022, Laura led the way for OnCue’s record-breaking $1 million dollar donation to the Stillwater Medical Foundation. The funds brought to life the OnCue Neonatal Intensive Care Unit in Stillwater, which now provides critical care for newborns while helping families stay closer to home.
Laura is an advocate for Big Brothers Big Sisters, serving as a mentor for over a decade in the Stillwater, Norman, and Dallas communities, and served on the governing board for Big Brothers Big Sisters of Oklahoma. Laura currently serves on the Stillwater Medical Foundation Board of Directors. Laura is extremely active in her local schools, including being a member of the PTO and Homeroom Parent. Laura is also an active member of the National Association of Convenience Stores as well as the Pi Beta Phi Alumni Association, the OU Alumni Association, and Life Church Stillwater.
Laura and her husband have three children.
Henry Armour
Henry Armour, President & CEO
NACS
Henry Armour is president and CEO of NACS, only the third person to lead NACS in its 62-year history.
Armour joined NACS in 2005, after spending his entire career in the convenience and petroleum retailing industry. He began his career at his family’s retail automotive and wholesale transportation businesses, Armour Oil Company, where he managed retail service stations and transportation facilities, negotiated labor contracts, oversaw the company’s petroleum supply system, and handled government affairs. Armour was named vice president and chief operating officer of the company in 1977.
In 1980, Armour joined The Standard Oil Company of Ohio where he served as manager of development strategies. Three years later, he founded West Star Corporation, which grew to include NOW! convenience stores, truck stops and quick service restaurants in the Pacific Northwest. He sold the company in 2004. In 1988 Armour founded a second company, Epoch Corporation, which operated retail enterprises in California.
Prior to becoming president and CEO, Armour was active in NACS’ volunteer leadership, serving two one-year terms as chairman of the board (2001-2003). He also was treasurer, vice chairman of research & development, chairman of the Technology and Education Sessions committees and a member of Category Management and Future Study 2000 committees.
Armour also has served as a testifying expert and consultant focusing on litigation issues relating to marketing practices in the petroleum and tobacco retail areas as director with the Law & Economics Consulting Group, a worldwide organization headquartered in Emeryville, California. He also has testified on numerous occasions before Congress and state legislatures on behalf of NACS and other retail organizations.
Armour earned a B.A. in economics (with honors) from Stanford University in 1973. A year later he earned an M.Sc. in economics from the London School of Economics, and then returned to Stanford to earn an M.B.A. in 1976 and a Ph.D. in economics in 1977.
Armour and his wife Natalie Clark have four children and reside in Jackson Hole, Wyoming, and Washington, D.C.
Mike Austin
Mike Austin, Executive Editor
Road and Track Magazine
Mike Austin is has spent more than 25 years covering the automotive industry with a focus on the technical developments of passenger vehicles, aided by an innate curiosity as well as a Bachelor’s and a Master’s degree in engineering from the University of Michigan.
Kristina Anderson
Kristina Anderson, Chief Service Officer
Midwest Petroleum Company
Kristina manages the Human Resources, Training and Development, Maintenance, Construction, Petroleum Construction, transportation and IT Departments for Midwest Petroleum Company.
Kristina Anderson
Kristina Anderson, Chief Service Officer
Midwest Petroleum Company
Kristina manages the Human Resources, Training and Development, Maintenance, Construction, Petroleum Construction, transportation and IT Departments for Midwest Petroleum Company.
Karen Apple
Karen Apple, Electric Vehicle Program Manager
City of Phoenix
Karen Apple has over a decade of experience and knowledge in public policy issues and project management related to transportation and the environment. Karen joined the City of Phoenix Office of Sustainability, as the Electric Vehicle Program Manager in March 2020 and manages the planning and program development of projects that support the accelerated adoption of plug-in electric vehicles (EVs). This work includes: developing EV education and awareness initiatives, implementing the installation of charging stations for public, and City workplace and fleet use, implementing EV-ready building codes; coordinating with City departments to integrate EVs into the fleet, and continuing to collaborate with other local, regional, and state stakeholders and utility partners to increase EV adoption and decrease air quality emissions. Prior to joining the City of Phoenix Office of Sustainability, Karen served as a Project Manager/NEPA Planner with the City of Phoenix Aviation Department since 2005. Ms. Apple holds a Master of Environmental Planning from Arizona State University and a Bachelor of Science in Public Policy – Transportation from Indiana University’s School of Public and Environmental Affairs.