Generative AI and Retailing: Real Results and Real Challenges

The CTVG July Vision Report examines how c-store IT leaders can move beyond collecting and connecting data to building trustworthy infrastructure and leveraging AI to turn operational signals into actionable business insights. Topics include semantic layers, data governance, AI prompting best practices, hallucination risks, and real-world retailer experiments already delivering results.

The July GCVG Report examines how convenience retailers worldwide are navigating regulatory pressure, illicit trade, and the decline of legacy categories. The meeting explored strategies around foodservice investment, technology adoption, and non-fuel revenue growth as operators work to build more resilient business models before market disruption forces their hand.

The June CFVG Vision Report examines how c-store operators can build practical, customer-led food programs. Key themes include starting with behavior over brainstorming, using operational guardrails, leaning on supplier and distributor partnerships, and testing small before scaling. Strong execution of the core offer remains the foundation for successful, differentiated foodservice innovation.